Effective date: 20 April 2026 Last updated: 19 April 2026
This website uses cookies and similar technologies to distinguish you from other users, to improve your experience, and to help us understand how our site is used. Please read this Cookie Policy carefully.
Your consent to non-essential cookies is obtained through our cookie banner, which allows you to accept all, reject non-essential, or customize your preferences by category. You may withdraw or change your consent at any time. If you do not agree to the use of non-essential cookies, you may decline them without affecting your ability to use the core functions of our site.
This policy is governed by Canadian federal and Ontario provincial privacy law.
In this Cookie Policy, the following terms have the following meanings:
Cookie: A small file placed on your computer or device by our site when you visit certain pages or use certain features;
Applicable Law: Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the Electronic Commerce Protection Regulations under Canada’s Anti-Spam Legislation (CASL), and applicable Ontario privacy requirements as interpreted by the Office of the Privacy Commissioner of Canada (OPC);
Personal data: Any information relating to an identifiable individual, as defined under PIPEDA; and
We/Us/Our: The Consumer Products Institute of Canada (CPIOC).
Our Site is owned and operated by the Consumer Products Institute of Canada (CPIOC).
- Registered address: 2309-55 Quebec Avenue, Toronto, Ontario
- Email: info@cpioc.ca
- Telephone: +1 437-553-4987
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3.1 Our site places first-party cookies directly. We use these to support your experience, enable login and platform functionality, and understand how learners engage with our content.
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3.2 Our site may also receive third-party cookies from service providers (for example, payment processors and video hosting). These are described in Section 4.
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3.3 All cookies used on our site are used in accordance with Applicable Law. We use cookies in the following categories:
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3.3.1 Strictly Necessary Cookies
These are essential to operate the site. Without them, core functions such as logging in and completing transactions would not work. These cookies do not require your consent under PIPEDA and cannot be disabled through our cookie manager, although you may disable them in your browser settings (which may affect site functionality).
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3.3.2 Functionality Cookies
These remember your preferences and settings (such as language or login state) to provide a more personalized experience. They are not strictly necessary but improve usability.
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3.3.3 Analytics Cookies
These help us understand how visitors use our site, for example, which pages are visited most and how users navigate. This information is collected in aggregate and anonymized where possible. Analytics cookies help us improve our site and course offerings.
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3.3.4 Marketing/Targeting Cookies
These track your visits and interactions with our site and may be used to show you relevant content or advertising. Some information gathered may be shared with third parties. You may decline these cookies without affecting your access to our content.
- 3.3.5 Persistent vs. Session Cookies
- Cookies may be persistent (remaining on your device for a set period) or session-based (deleted when you close your browser). The expiry of each cookie we use is noted in Section 4.
The tables below list the cookies currently in use on our site. We only list cookies from services we actually deploy. If you believe a cookie is being placed that is not listed here, please contact us at
info@cpioc.ca.
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4.1 First-Party Cookies
These cookies are placed directly by CPIOC via our learning platform:
| Cookie Name |
Purpose |
Strictly Necessary |
Expires |
| XSRF-TOKEN |
Preserves login state and protects against cross-site request forgery |
Yes |
When you close your browser |
| DPSettings |
Stores your cookie consent preferences |
Yes |
12 days |
| slim_session |
Maintains your login session |
Yes |
2.5 days |
- 4.2 Strictly Necessary Third-Party Cookies
These are placed by service providers that are essential to site operation (e.g., payment processing, security, and video delivery).
| Cookie Name |
Provider |
Purpose |
Expires |
| __stripe_sid |
Stripe (checkout.stripe.com) |
Payment processing — session identifier |
30 minutes |
| __stripe_mid |
Stripe (checkout.stripe.com) |
Payment processing — device identifier |
1 year |
| cid |
Stripe (checkout.stripe.com) |
Payment processing |
3 months |
| vuid |
Vimeo (vimeo.com) |
Analytics for hosted video content |
3 years |
| player |
Vimeo (player.vimeo.com) |
Analytics for hosted video content |
1 year |
- 4.3 Analytics Cookies
We use Google Analytics to collect anonymous, aggregated information about how visitors use our site. This data helps us understand traffic patterns and improve content and navigation. Google Analytics does not identify individual users. For details on how Google processes analytics data, see Google’s Privacy Policy at policies.google.com/privacy.
| Cookie Name |
Provider |
Purpose |
Expires |
| _ga |
Google Analytics |
Registers a unique anonymous ID used to generate statistical usage data |
2 years |
| _gat |
Google Analytics |
Throttles request rate to Google Analytics servers |
Session |
| _gid |
Google Analytics |
Registers a unique anonymous ID used to generate statistical usage data |
Session |
| _ga_container-id |
Google Analytics |
Used to persist session state. |
2 years |
You are not required to allow analytics cookies. Declining them does not affect your ability to access courses or content on our site.
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4.4 Marketing / Targeting cookies
At launch, CPIOC does not deploy marketing or retargeting cookies. If we introduce paid advertising campaigns in future (for example, Google Ads or LinkedIn), this section will be updated and your consent will be requested before any such cookies are placed.
- 5.1 When you first visit our site, a cookie banner will appear asking for your consent to non-essential cookies (functional, analytics, and marketing categories). Strictly necessary cookies do not require consent and are placed automatically.
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5.2 You may accept all cookies, decline non-essential cookies, or customize your preferences by category using our cookie manager. Your preferences are saved in your browser and can be changed at any time.
- 5.3 Under PIPEDA, consent must be meaningful and informed. We do
not treat general browsing of our site as consent to non-essential cookies.
Pre-ticked boxes and implied consent from continued use are not our standard.
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5.4 You can also manage cookies directly in your browser. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies may affect the functionality of our site. Browser controls for common browsers:
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5.4.1 Google Chrome - Settings > Privacy and Security > Cookies
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5.4.2 Microsoft Edge - Setting > Cookies and Site Permissions
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5.4.3 Safari (macOS) - Preferences > Privacy
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5.4.4 Safari (iOS) - Settings > Safari > Privacy & Security
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5.4.5 Mozilla Firefox - Options > Privacy & Security
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5.4.6 Android - Refer to your browser app's settings menu
- 6.1 Some cookies
collect personal data as defined under PIPEDA. Where this occurs, we handle
that data in accordance with our Privacy Policy.
- 6.2 Under PIPEDA, you
have the right to access personal information we hold about you, to request
corrections, and to withdraw consent to its collection and use (subject to
legal or contractual restrictions). To exercise these rights, contact us at
info@cpioc.ca.
- 6.3 If you have
concerns about our handling of personal information that we are unable to
resolve, you may contact the Office of the Privacy Commissioner of Canada at
priv.gc.ca or 1-800-282-1376.
- 7.1 We may update this Cookie Policy from time to time. Changes take effect when the updated policy is posted to our site. The “Last Updated” date at the top of this document reflects the most recent revision. We encourage you to review this policy periodically.
- 7.2 In the event of a conflict between the current version of this policy and any previous version, the current version prevails unless otherwise stated.
- 8.1 If you have any questions about this Cookie Policy or how we use cookies, please contact us. Our contact details are available in section 2 of this policy.
- 8.2 For more information about our privacy practices and terms of use, please visit:
